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Arris VIP2500 User's Guide

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Touchstone TM402 Telephony Modem User’s Guide 1
Touchstone™ TM402 Telephony Modem
User’s Guide
Get ready to experience the Internet’s express lane! Whether you’re checking out
streaming media, downloading new software, checking your email, or talking with
friends on the phone, the Touchstone TM402 Telephony Modem brings it all to you
faster and more reliably. All while providing toll quality Voice over IP telephone ser-
vice. Some models even provide a Lithium-Ion battery backup to provide continued
telephone service during power outages.
The Touchstone Telephony Modem provides an Ethernet connection for use with ei-
ther a single computer or home/office Local Area Network (LAN). The Touchstone
Telephony Modem also provides a USB connection. You can connect two separate
computers at the same time using both of these connections. In addition, the
Touchstone Telephony Modem provides for up to two separate lines of telephone
service.
Installation is simple and your cable company will provide assistance to you for any
special requirements. The links below will provide more detailed instructions.
Safety Requirements
Getting Started
Battery Installation and Replacement (TM402G, TM402H, and TM402P models
only)
Installing and Connecting Your Telephony Modem
Installing the Telephony Modem USB Drivers
Configuring Your Ethernet Connection
Using the Telephony Modem
Troubleshooting
Glossary
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Summary of Contents

Page 1 - User’s Guide

Touchstone TM402 Telephony Modem User’s Guide 1Touchstone™ TM402 Telephony ModemUser’s GuideGet ready to experience the Internet’s express lane! Wheth

Page 2

Touchstone TM402 Telephony Modem User’s Guide 11Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 3 - Safety Requirements

Touchstone TM402 Telephony Modem User’s Guide 12Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 4 - Warranty

Touchstone TM402 Telephony Modem User’s Guide 13Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 5

Touchstone TM402 Telephony Modem User’s Guide 14Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 6

Touchstone TM402 Telephony Modem User’s Guide 15Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 7 - Getting Started

Touchstone TM402 Telephony Modem User’s Guide 16Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 8 - Items You Need

Touchstone TM402 Telephony Modem User’s Guide 17Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 9 - About this Manual

Touchstone TM402 Telephony Modem User’s Guide 18Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 10 - Ethernet or USB?

Touchstone TM402 Telephony Modem User’s Guide 19Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 11 - What About Security?

Touchstone TM402 Telephony Modem User’s Guide 20Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 12 - TM402P models only)

Touchstone TM402 Telephony Modem User’s Guide 2Export RegulationsThis product may not be exported outside the U.S. and Canada without U.S. Department

Page 13 - Getting Battery USB Ethernet

Touchstone TM402 Telephony Modem User’s Guide 21Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 14 - Telephony Modem

Touchstone TM402 Telephony Modem User’s Guide 22Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 15 - TM402A and TM402B

Touchstone TM402 Telephony Modem User’s Guide 23Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 16

Touchstone TM402 Telephony Modem User’s Guide 24Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

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Touchstone TM402 Telephony Modem User’s Guide 25Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 18

Touchstone TM402 Telephony Modem User’s Guide 26Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 19 - Mounting the Telephony Modem

Touchstone TM402 Telephony Modem User’s Guide 27Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 20

Touchstone TM402 Telephony Modem User’s Guide 28Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

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Touchstone TM402 Telephony Modem User’s Guide 29Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 22

Touchstone TM402 Telephony Modem User’s Guide 30Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 23 - USB Drivers

Touchstone TM402 Telephony Modem User’s Guide 4Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tro

Page 24 - Installing USB Drivers

Touchstone TM402 Telephony Modem User’s Guide 31Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

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Touchstone TM402 Telephony Modem User’s Guide 32Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

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Page 29 - 9 Click the Finish button

Touchstone TM402 Telephony Modem User’s Guide 36Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 30 - How to use this chapter

Touchstone TM402 Telephony Modem User’s Guide 37Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

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Touchstone TM402 Telephony Modem User’s Guide 38Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

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Touchstone TM402 Telephony Modem User’s Guide 39Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

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Touchstone TM402 Telephony Modem User’s Guide 40Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

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Touchstone TM402 Telephony Modem User’s Guide 5Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tro

Page 35

Touchstone TM402 Telephony Modem User’s Guide 41Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

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Touchstone TM402 Telephony Modem User’s Guide 42Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

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Touchstone TM402 Telephony Modem User’s Guide 43Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

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Touchstone TM402 Telephony Modem User’s Guide 44Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 39

Touchstone TM402 Telephony Modem User’s Guide 45Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

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Touchstone TM402 Telephony Modem User’s Guide 46Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 41

Touchstone TM402 Telephony Modem User’s Guide 47Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 42 - Using the Telephony Modem

Touchstone TM402 Telephony Modem User’s Guide 48Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 43 - Table 1:

Touchstone TM402 Telephony Modem User’s Guide 49Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 44

Touchstone TM402 Telephony Modem User’s Guide 50Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 45

Touchstone TM402 Telephony Modem User’s Guide 6Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tro

Page 46

Touchstone TM402 Telephony Modem User’s Guide 51Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 47 - Reset Button

Touchstone TM402 Telephony Modem User’s Guide 52Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 48 - Using the Standby Button

Touchstone TM402 Telephony Modem User’s Guide 53Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 49 - Troubleshooting

Touchstone TM402 Telephony Modem User’s Guide 54Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 50

Touchstone TM402 Telephony Modem User’s Guide 55Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 51

Touchstone TM402 Telephony Modem User’s Guide 55Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 52

Touchstone TM402 Telephony Modem User’s Guide 56Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 53 - Troubleshooting USB Problems

Touchstone TM402 Telephony Modem User’s Guide 57Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 54

Touchstone TM402 Telephony Modem User’s Guide 58Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 55 - Terms and Abbreviations

Touchstone TM402 Telephony Modem User’s Guide 59Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

Page 56

Touchstone TM402 Telephony Modem User’s Guide 7Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tro

Page 57

Touchstone TM402 Telephony Modem User’s Guide 60

Page 58

Touchstone TM402 Telephony Modem User’s Guide 61TouchstoneTM402 Telephony Modem User’s Guide 2005 ARRISAll rights reservedAll information contained i

Page 59

Touchstone TM402 Telephony Modem User’s Guide 8Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tro

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Touchstone TM402 Telephony Modem User’s Guide 9Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tro

Page 61 - Touchstone

Touchstone TM402 Telephony Modem User’s Guide 10Getting Battery USB EthernetSafety Started Installation Installation Drivers Configuration Usage Tr

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