Arris Touchstone WTM552 User's Guide Page 1

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Touchstone® WTM552 Telephony Modem User’s Guide 1
Touchstone
®
WTM552 Telephony Modem
User’s Guide
Get ready to experience the Internet’s express lane! Whether you’re checking out
streaming media, downloading new software, checking your email, or talking with
friends on the phone, the Touchstone WTM552 Telephony Modem brings it all to you
faster and more reliably. All while providing toll quality Voice over IP telephone ser-
vice and both wired and wireless connectivity. Some models even provide a Lithi-
um-Ion battery backup to provide continued telephone service during power
outages.
The Touchstone Telephony Modem provides four Ethernet connections for use as
the hub of your home/office Local Area Network (LAN). The Touchstone Telephony
Modem also provides 802.11b/g wireless connectivity for enhanced mobility and
versatility. In addition, the Touchstone Telephony Modem provides for up to two
separate lines of telephone service.
Installation is simple and your cable company will provide assistance to you for any
special requirements. The links below provide more detailed instructions.
Safety Requirements
Getting Started
Battery Installation and Replacement (WTM552G/H Models Only)
Installing and Connecting Your Telephony Modem
Configuring Your Wireless Connection
Configuring Your Ethernet Connection
Using the Telephony Modem
Troubleshooting
Glossary
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Summary of Contents

Page 1 - User’s Guide

Touchstone® WTM552 Telephony Modem User’s Guide 1Touchstone® WTM552 Telephony ModemUser’s GuideGet ready to experience the Internet’s express lane! Wh

Page 2

Touchstone® WTM552 Telephony Modem User’s Guide 10Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 3 - Safety Requirements

Touchstone® WTM552 Telephony Modem User’s Guide 11Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 4 - European Compliance

Touchstone® WTM552 Telephony Modem User’s Guide 12Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 5 - Getting Started

Touchstone® WTM552 Telephony Modem User’s Guide 13Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 6 - What’s on the CD?

Touchstone® WTM552 Telephony Modem User’s Guide 14Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 7 - Items You Need

Touchstone® WTM552 Telephony Modem User’s Guide 15Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 8 - Getting Service

Touchstone® WTM552 Telephony Modem User’s Guide 16Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 9 - About this Manual

Touchstone® WTM552 Telephony Modem User’s Guide 17Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 10 - Ethernet or Wireless?

Touchstone® WTM552 Telephony Modem User’s Guide 18Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 11 - What About Security?

Touchstone® WTM552 Telephony Modem User’s Guide 19Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 12 - (WTM552G/H Models Only)

Export RegulationsThis product may not be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Admin-istration a

Page 13

Touchstone® WTM552 Telephony Modem User’s Guide 20Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

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Page 17 - Telephony Modem

Touchstone® WTM552 Telephony Modem User’s Guide 24Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 18 - WTM552A/B

Touchstone® WTM552 Telephony Modem User’s Guide 25Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 19 - WTM552G/H

Touchstone® WTM552 Telephony Modem User’s Guide 26Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

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Touchstone® WTM552 Telephony Modem User’s Guide 27Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

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Touchstone® WTM552 Telephony Modem User’s Guide 29Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 23 - Mounting the Telephony Modem

Touchstone® WTM552 Telephony Modem User’s Guide 3Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurati

Page 24 - Step 3 Step 4

Touchstone® WTM552 Telephony Modem User’s Guide 30Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 25

Touchstone® WTM552 Telephony Modem User’s Guide 31Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 26 - Requirements

Touchstone® WTM552 Telephony Modem User’s Guide 32Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 27 - Configuration Basics

Touchstone® WTM552 Telephony Modem User’s Guide 33Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

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Touchstone® WTM552 Telephony Modem User’s Guide 35Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 30 - Configuring System Settings

Touchstone® WTM552 Telephony Modem User’s Guide 36Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

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Touchstone® WTM552 Telephony Modem User’s Guide 37Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

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Touchstone® WTM552 Telephony Modem User’s Guide 4Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurati

Page 35 - Setting the MAC Address

Touchstone® WTM552 Telephony Modem User’s Guide 40Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 36 - Setting Up DNS

Touchstone® WTM552 Telephony Modem User’s Guide 41Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 37

Touchstone® WTM552 Telephony Modem User’s Guide 42Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 38 - Configuring Wireless Security

Touchstone® WTM552 Telephony Modem User’s Guide 43Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 39

Touchstone® WTM552 Telephony Modem User’s Guide 44Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 40 - Configuring the Firewall

Touchstone® WTM552 Telephony Modem User’s Guide 45Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

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Touchstone® WTM552 Telephony Modem User’s Guide 49Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 45 - Configuring DDNS

Touchstone® WTM552 Telephony Modem User’s Guide 5Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurati

Page 46 - Configuring Wireless Bridging

Touchstone® WTM552 Telephony Modem User’s Guide 50Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 47 - How to use this chapter

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Touchstone® WTM552 Telephony Modem User’s Guide 6Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurati

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Touchstone® WTM552 Telephony Modem User’s Guide 61Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 59 - Using the Telephony Modem

Touchstone® WTM552 Telephony Modem User’s Guide 62Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

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Touchstone® WTM552 Telephony Modem User’s Guide 63Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

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Page 64

Touchstone® WTM552 Telephony Modem User’s Guide 67Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 65 - Router Reset

Touchstone® WTM552 Telephony Modem User’s Guide 68Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 66 - Troubleshooting

Touchstone® WTM552 Telephony Modem User’s Guide 69Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

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Touchstone® WTM552 Telephony Modem User’s Guide 7Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurati

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Touchstone® WTM552 Telephony Modem User’s Guide 75Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

Page 74 - Glossary

Touchstone® WTM552 Telephony Modem User’s Guide 76Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurat

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Page 77

Touchstone®WTM552 Telephony Modem User’s Guide© 2005–2007 ARRISAll rights reservedAll information contained in this document is subject to change with

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Touchstone® WTM552 Telephony Modem User’s Guide 8Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurati

Page 79 - Touchstone®

Touchstone® WTM552 Telephony Modem User’s Guide 9Getting Battery Wireless EthernetSafety Started Installation Installation Configuration Configurati

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