Arris IPC1100 User Manual download pdf (Page 32)

Installation

IPC1100 Advanced IP Client Video Set-top • Installation and Operations Manual

365-095-24769 x.1 10/13

Autoprovisioning

Users will be guided through a series of steps, and self-checks to ensure proper installation and system

readiness. The IPC1100 will run through a series of self tests and registration routines before becoming

ready. The guide will be in a “wizard” mode in which the health and status is displayed and an

instructional procedure will be presented to assist you to properly rectify any problems in the process.

Before the IPC can be provisioned, the VMS in the same household must be provisioned first in order to

make the proper preparation for the IPC. The IPC can be connected to the BHR through MoCA or

Ethernet.

1. Connect the power cord to an AC outlet. Do not power up the IPC1100 until the network and TV

connections are made and VMS is provisioned.

2. Press OK on the VMS1100 remote when the Verizon Opening screen displays (see Figure 16). The

Verizon Welcome screen will display (see Figure 17) and the VMS1100 will automatically start

performing a series of self-tests.

a. A welcome message displays as shown in Fig 16. Press OK to continue. The initial

health check screen overlay screen will be presented during the Auto-provisioning.

Installer can navigate to the detailed screen by pressing A on the remote as shown in

Figure 17.

b. The system will conduct a series of initial health checks to verify proper network

connectivity and signal levels as shown in Figure 18.

c. If an issue is encountered during the connectivity check, you will be presented with a

series of instructions to follow in order to correct the problem. (See Figure 19.)

3. After the health check and any rectification steps (if needed), the IPC registers with the Verizon

provisioning server and production management servers. If a problem is encountered with these

steps you will be presented with instructions for rectification.

4. After the registration process, the software download process will begin. A progress indicator will

be presented to indicate appropriate steps in the process. The processes is shown in Figure 20

includes:

• Server Connection

• Software Server Identification

• Software Download

5. Upon completion of the software download, the device will send a message to the management

server which triggers the beginning of the network activation process as shown in Figure 21.

6. The management server will set the IPC to active and instruct it to reboot. After reboot, Verizon

FiOS TV will start up as shown in Figure 22. The IPC is now ready for service.

1 2 ... 27 28 29 30 31 32 33 34 35 36 37 ... 82 83

No comments

Arris IPC1100 User Manual Page 32