Arris MP 2000 User Manual download pdf (Page 9)

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MEDIA GATEWAY HARDWARE

Battery Replacement

Your Media Gateway has a battery that provides up to eight hours of backup power for WOW!

Phone in the event of a loss of power� e battery only supports WOW! Phone and will not provide

alternate power for cable and Internet services� If the Battery LED is not fully illuminated, your

Media Gateway battery needs replacement� Go to www.wowway.com/phonebattery to order a

replacement battery pack�

To replace the Media Gateway battery:

1. Remove the Battery Compartment Door

a� Press your thumbs ﬁrmly against the front of the battery compartment door (on the

front left side of the Media Gateway where it reads ARRIS)� Slide the door slightly to the

left until it stops�

b� Pull the door straight out toward you to remove it� Use the battery pull strap to dislodge

the battery�

2. Insert New Battery

a� Hold the new battery pack so that the guides on it align with the slots on the Media Gateway

battery compartment� Slide the battery pack partially into the bay until it contacts the two

raised stops on the bottom of the battery compartment� Note: e battery pack will not

insert completely into the Media Gateway if not oriented correctly. e battery should

slide part way into the bay up to the raised stops with very little resistance�

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Arris MP 2000 User Manual Page 9