Arris SB6121 Quick Start Guide User Manual download pdf

SURFboard

SB6121

DOCSIS

3.0 Cable Modem

Quick Start Guide

BEFORE RETURNING THIS PRODUCT TO THE STORE for any reason, please call ARRIS Technical Support:

1-877-466-8646

Please visit www.arrisi.com/consumer for FAQs and additional product documentation.

IMPORTANT

1. Power ON your computer and log in. The RECEIVE, SEND, and

ONLINE LEDs on your modem should rst FLASH (blink) and then light

up SOLID. See next page for more LED information.

Note: If all three LEDs did not light up SOLID, contact your service

provider.

2. Open a web browser of your choice, such as Internet Explorer, Firefox, or

Google Chrome, or Safari.

3. Type a valid URL (for example, www.arrisi.com/consumer) in the

address bar and then click or press Enter. The website should open.

- If it opened, your modem was set up properly.

- If it did not open, please contact your current service provider to set up

your Internet service or activate your modem.

You must have a live broadband cable service already installed in your home

before installing the SB6121 Cable Modem. If you do not, please contact your

service provider for assistance.

You may be asked to provide the MAC address and Serial number listed on

the modem label on the bottom of your SB6121 (see back page for details).

Before starting, make sure your cable service is up and running, and that

the coaxial cable is already connected to your home’s cable outlet. If not,

contact your service provider.

1. Connect the other end of the coaxial cable (connected to the cable wall

outlet) to the Cable connector on the rear of your SB6121.

Use your hand to tighten each connector.

2. Connect the Ethernet cable to the Ethernet port on your computer (or

other device) and to the Ethernet port on the rear of your SB6121.

3. Connect the power cord to the Power port on the rear of your SB6121

and then plug it into an electrical wall outlet. This automatically powers

ON your SB6121.

Installing the Modem

(see Connection diagram)

Included in the Box

• SB6121 Cable Modem

• Power Supply

• Ethernet Cable

• Software License & Warranty Card

• Quick Start Guide

Testing the Modem Connection

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SURFboard 1

Summary of Contents

Page 1 - SURFboard

SURFboard® SB6121DOCSIS® 3.0 Cable Modem Quick Start Guide BEFORE RETURNING THIS PRODUCT TO THE STORE for any reason, please call ARRIS Technical Supp

Page 2

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Arris SB6121 Quick Start Guide User Manual

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